FAQ

Vitrification is a medical method of rapid freezing. Eggs, also known scientifically as oocytes, frozen by vitrification have been shown to have a higher survival rate after thawing when compared to slower methods.

You can fine the most current pregnancy rates for Fairfax EggBank and NWCryobank on their websites:

Studies of large U.S. fertility clinics with donor egg programs have determined that the use of vitrified eggs result in fewer cancellation cycles and shorter wait times to treatment.

The products CAN-AM distributes are compliant with the screening and testing requirements of both the American Food and Drug Administration and Health Canada. Health Canada ensures that licenced tests are conducted on all samples for infectious diseases such as HIV, Hepatitis B & C, and syphilis. Donor sperm is also tested for the Sexually Transmitted Infections Chlamydia and Gonorrhea.

Donor profiles are viewable from our catalogue. We also provide a link to access each bank's website for additional donor information, photos and other items available directly from the donor bank.

Generally, open-identity donor programs offered by sperm and egg banks ("Open-ID", "Identity Options", "Identity Disclosure") allow the offspring of a donor to receive the donor’s name and last-known contact information from the sperm or egg bank once they reach the age of 18. Alternatively, the bank may instead attempt to contact the donor on behalf of the offspring without directly revealing the identifying information to the offspring. Donor-conceived children are free to decide whether they want to receive this information about the donor, and whether or not to follow up on it. Information about the client using the donor sperm or eggs, or about the resulting offspring, is never revealed to the donor.

The specific conditions of open-identity programs vary between the banks, and you may need to register your child's birth to participate (see "How do I report a pregnancy?"). Please contact the bank directly for more information.

During the COVID-19 pandemic, CAN-AM is not currently able to interact with on-site visitors. Please feel free to email or call us and we will do our best to assist you with your donor selection, or anything else.

Each bank maintains its own register of associated pregnancies and/or births. Registration is important for the bank to contact you in the case of an important update in the donor’s medical information, and is required for participation in donor identity-release programs. Please visit the donor’s bank website for details.

Each bank provides updates to donors' medical information where available. They may contact you directly if you provide them with your contact information, or they may provide the information to your health care provider. The information may also be available directly on the supplier’s website. 

Send an email to donoreggs@canamcryo.com with your donor selection and we will send you further instructions.

Fairfax EggBank and NW Cryobank Egg Bank each require several agreement forms to be completed at the time of order. Once CAN-AM confirms the availability of your donor, you may download the required forms available on the Donor Eggs Forms page. Donor Eggs Forms page. Please send the completed, signed forms to CAN-AM by fax or by scanning them and emailing them to info@canamcryo.com.

To ensure that you receive your eggs in advance of treatment, we recommend that you place your order request at least 3 weeks in advance. Payment must be received prior to shipment.